1.0GIMBUShttps://www.gimbus.it/itFlipUphttps://www.gimbus.it/it/author/flipup/rich600338<blockquote class="wp-embedded-content" data-secret="WIrXcVtVHQ"><a href="https://www.gimbus.it/it/terms-and-conditions/">Terms and conditions</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.gimbus.it/it/terms-and-conditions/embed/#?secret=WIrXcVtVHQ" width="600" height="338" title="“Terms and conditions” — GIMBUS" data-secret="WIrXcVtVHQ" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.gimbus.it/wp-includes/js/wp-embed.min.js </script>Instagram Facebook General Terms and Conditions of Use This document outlines the general terms and conditions of use for the services offered by “GIMBUS”, a registered trademark owned by Urban Emotions S.r.l. (“Urban Emotions”), Tax/VAT ID 04214870133, with registered office in Como, Via Campagna, 11, available on its website www.gimbus.it and the digital platform Fareharbour.com. PLEASE READ CAREFULLY Dear user, before browsing the website or making a reservation, we invite you to carefully read these General Terms and Conditions, which govern the use of the services offered through the site. Access to, navigation on, and use of the site constitute express acceptance of these contractual terms and conditions, and imply a binding obligation for each user to comply with them. The Privacy Policy, available at: https://www.gimbus.it/it/privacy-policy/, is to be considered an integral and incorporated part of these General Terms and Conditions of Use. Access to and use of the website is entirely voluntary and implies the user’s responsibility to comply with and be legally bound by these Terms and the Privacy Policy. Urban Emotions reserves the right to modify the content of these General Terms and Conditions of Use at any time and without prior notice. Therefore, it is the user’s responsibility to review the Terms at each access to the website. 1. Definition of the Service 1.1 Urban Emotions, Tax/VAT ID 04214870133, with registered office in Como, Via Campagna 11, operates as a tour operator, primarily organizing packages of recreational tourist experiences using its own electric vehicles, referred to as “tourist shuttles”, supported by a range of complementary services such as, but not limited to: multilingual staff assistance, multilingual audio guides, professional tour guides, boat tours, etc. In addition to the aforementioned mobility services, Urban Emotions also offers classic ancillary travel services, including but not limited to: boat tours, travel planning, excursions, hostess and meet & greet services, and event planning and coordination. A “tourist package” is defined as a “combination of at least two different types of travel services for the purpose of the same trip or vacation,” if at least one of the following conditions is met: a) The services are combined by a single professional, even at the traveler’s request or based on their selection, before a single contract is concluded for all services; b) The services, even if subject to separate contracts with individual service providers, are:   b.1) purchased at a single point of sale and selected before the traveler agrees to pay; b.2) offered, sold, or billed at an all-inclusive or total price; b.3) advertised or sold under the term “package” or a similar designation; b.4) combined after the conclusion of a contract that allows the traveler to choose from a selection of different travel services, or purchased through linked online booking processes in which the traveler’s name, payment details, and email address are transmitted by the first professional with whom a contract is concluded to one or more other professionals, and a contract with the latter(s) is concluded no later than 24 hours after the booking confirmation of the first travel service. 1.2 These services are provided upon request by users, who may be private individuals (“Private Clients”) or employees and/or representatives of companies or hospitality businesses (“Business Clients”) (collectively referred to as the “Client” or “Clients”), and are not provided on a regular or continuous basis. The services are available only on predetermined routes and schedules, and exclusively by prior reservation. 2. Types of Services The services offered by Urban Emotions are listed in the “TOUR” section of the website www.gimbus.it, and are in any case categorized as follows: Shared Tours: these consist of transporting the Client along a predefined route, with a fixed departure time and duration. The Client purchases one or more seats on board a vehicle. Private Vehicle Tours: these consist of transporting the Client along a predefined route, with a fixed departure time and duration. The Client books the entire vehicle for their exclusive use. Private VIP Vehicle Tours: these also follow a predefined route but are characterized by flexible service start times. They may also include the presence of a professional tour guide on board. 3. External Collaborators Urban Emotions may collaborate with external partners, who are committed to operating according to the same standards of quality and efficiency, and may rely on them for the delivery of services when deemed appropriate. Urban Emotions ensures that its collaborators perform the entrusted services in compliance with all applicable laws, regulations, and safety protocols. The companies collaborating with Urban Emotions are solely and directly responsible for the services they provide. 4. Service Booking Service booking requests can be made by Clients in the following ways: Through the website www.gimbus.it; By phone, via the dedicated booking center — however, a follow-up request via email is required. A phone booking is confirmed by an email containing the Client’s details and a description of the booked service, sent to the email address provided by the Client. Urban Emotions confirms the booking via email and assumes no responsibility for bookings made using other methods. The booking confirmation must be retained and includes a confirmation code that must be shown to the driver. The service will be provided according to the methods, times, and locations stated in the confirmation document, which the Client acknowledges as full proof between the parties with respect to the execution of the service, as agreed. The Client is required to verify the accuracy of the information contained in the confirmation and promptly report any discrepancies. Vehicle availability is guaranteed only if the booking request is automatically and digitally confirmed via email when made through the website. For bookings made via email or telephone, availability is guaranteed only upon receipt of a confirmation email. Availability cannot be guaranteed in the event of: football matches, public events, trade fairs, international congresses, major private or institutional events, public holidays, natural events, and force majeure. Urban Emotions undertakes to promptly inform the Client if the booking was unsuccessful. At the time of booking,https://www.gimbus.it/wp-content/uploads/2025/06/GIMBUS_logo-scaled.png25602214